Shipping & Returns
1. When will I receive my order?
Excited to see your order! Please expect your shipment to arrive within 2-3 business days. However, some shipments may be delayed due to high demand. But don't worry! We will be in constant contact with you.
2. Do you ship to all cities in the United Arab Emirates? And how much is the shipping price?
We ship orders to all cities of the United Arab Emirates. The delivery price is 30 AED.
3.Do you ship to the GCC countries?
Not yet, but we are working hard to provide the service soon
- Please note that the current payment method is cash on delivery.
RETURN & EXCHANGE POLICY
We accept returns. You can return unopened items in the original packaging within 7 days of your purchase with receipt number or proof of purchase. If 7 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
To follow-up on the status of your return, please contact us at firstname.lastname@example.org.
We exchange goods if they are defective or damaged. You can also exchange if you need to change the product size. In circumstances where you consider that a product is defective, you should promptly contact us at email@example.com with details of the product and the defect.
Delivery charges will be applied in case of exchanging size.
If you receive a defective product, delivery will be free of charges.